Retail Pharmacy Technician
Company: Fairview Health Services
Location: Minneapolis
Posted on: May 8, 2024
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Job Description:
Overview
In this position you will provide and promote exceptional customer
service, assist in preparing and dispensing medications and
supplies, enter new and refill prescriptions in the computer
system, work with physician offices to obtain refill requests,
handle cash register transactions, receive patient prescriptions,
unpack/verify stock-to-invoices and help maintain the pharmacy in
proper order.
This is a full-time benefit eligible position!
Responsibilities Job Description
Receive prescriptions from patients and gather appropriate
information per department policy. Assist in the preparation and
dispensing of medications and supplies as assigned, including
counting, pouring, and labeling prescriptions.
Verify insurance and resolve issues in a manner that will serve the
customer's needs. Address third party prescription questions, which
may include prior authorizations, vacation supplies, dose changes,
price check and drug utilization review.
Process new and refill prescriptions in the computer system quickly
and accurately; including entering refill authorization requests
and entering and calculating complex prescriptions such as
compounds and injectables.
Demonstrate comprehensive knowledge of the computer system. Utilize
the reporting system as necessary. Process manual prescriptions
including EZ-DME, breast pumps and Worker's Compensation, in an
efficient and accurate manner.
Complete special orders to meet customers' needs.
Respond to internal and external customer questions and concerns in
a professional and customer-focused manner.
Handle cash register transactions quickly and accurately.
Perform administrative duties as assigned by the manager.
Duties may include scheduling, maintaining pharmacy software and
automation systems, bookkeeping activities, onsite training of
staff and acting as a primary resource for problem solving.
Perform under the direction of the Pharmacist to assist with
identifying and resolving patient specific medication related
issues in the patient's best interest.
Provide training to new and current staff on areas of expertise
including computer/software, insurance plans and problems that may
occur, customer service, and other processes.
Under the direction of the pharmacist, prepare drug therapy for
patients in an accurate and timely fashion in accordance with all
legal requirements, regulatory agencies, and Fairview Policy.
Deliver medications, supplies and equipment to patient care areas
and other clinical areas as appropriate.
Assist in the maintenance of pharmacy to reflect a clean and
well-stocked condition daily
Ensure each product has a POS shelf label
Assist in inventory control functions
Record invoices in department inventory control/invoice records
Maintain stock of inventory in assigned areas
Receive, unpack, and check incoming stock against invoices and
place into inventory
Process recalls and returns when necessary
Help in the maintenance of pharmacy billing records
Organization Expectations, as applicable:
Demonstrates ability to provide care or service adjusting
approaches to reflect developmental level and cultural differences
of population served.
Partners with patient care giver in care/decision making.
Communicates in a respective manner.
Ensures a safe, secure environment.
Individualizes plan of care to meet patient needs.
Modifies clinical interventions based on population served.
Provides patient education based on as assessment of learning needs
of patient/care giver.
Fulfills all organizational requirements.
Completes all required learning relevant to the role.
Complies with and maintains knowledge of all relevant laws,
regulation, policies, procedures and standards.
Fosters a culture of improvement, efficiency and innovative
thinking.
Performs other duties as assigned.
Qualifications
Required Education
High School Diploma or G.E.D.
License/Certification/Registration
Active technician registration with the Minnesota Board of
Pharmacy
Preferred Education
Graduate of an approved pharmacy technician program
Preferred Experience
One to three years retail and/or pharmacy experience
EEO Statement
EEO/AA Employer/Vet/Disabled: All qualified applicants will receive
consideration without regard to any lawfully protected status
Keywords: Fairview Health Services, Plymouth , Retail Pharmacy Technician, Professions , Minneapolis, Minnesota
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