Customer Care Manager - State Farm Agent Team Member
Company: Jackie Hunt - State Farm Agent
Location: Menomonie
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) matching
Competitive salary Opportunity for advancement You May Be a Great
Fit as a Customer Care Manager at Jackie Hunt - State Farm Agent
if: Youre the person people call first when life goes sideways -
calm, steady, and ready to help. You genuinely care about your
community and are dedicated to providing excellent service that
makes a positive impact on the people around you. Youre a natural
relationship-builder who earns trust quickly and keeps it. You
listen first, then guide , making customers feel understood while
confidently recommending solutions. Youre compassionate under
pressure and can guide someone through their worst day with clarity
and empathy. Location Address: Menomonie, WI 54751 At Jackie Hunt -
State Farm Agent, were here to help people protect what matters
most. We take pride in serving our community with integrity, care,
and real support. Whether were helping someone navigate a claim or
personalize a plan, we believe in doing meaningful work that makes
a difference. If you're looking to grow your career, help others,
and be part of a team that strives to do good every day, youll fit
right in with us . Seeking a Customer Care Manager to oversee
day-to-day service operations and ensure a positive experience for
customers. This role focuses on communication, organization, and
coordination of customer interactions. Responsibilities Manage
customer inquiries and support daily service activities. Coordinate
team communication to maintain efficient workflows. Assist with
account updates, billing inquiries, and policy reviews. Track
service metrics and report progress to the agent. Support community
engagement and customer outreach initiatives. Qualifications
Excellent communication and organizational skills. Strong attention
to detail with the ability to manage multiple priorities. Prior
experience in customer service, office management, or
administrative support preferred. Must be able to obtain applicable
state insurance licenses.
Keywords: Jackie Hunt - State Farm Agent, Plymouth , Customer Care Manager - State Farm Agent Team Member, Customer Service & Call Center , Menomonie, Minnesota