Front Desk Attendant
Company: Triple Shift Entertainment LLC
Location: Minneapolis
Posted on: February 19, 2026
|
|
|
Job Description:
Job Description Job Description Position Summary: At Triple
Shift Entertainment we’re proud to embrace the core values of
Spirit, Courage, Respect, Own It, and Excellence. As a Front Desk
Attendant follow these core values while chasing that “perfect
game” and you will assure that the fun never stops while working in
the front of house area. The front desk attendant will serve as our
guests’ first point of contact and start their visit off on a
positive note by providing guests with prompt, efficient, courteous
service. Will ensure that maximum utilization of lanes and
equipment is realized through efficient control of the flow of our
guests. Responsibilities: Greeting, welcoming, and directing guests
with Spirit Show Excellence by maintaining a positive attitude,
remaining focused on customer needs. Manage the scheduling of
bowling lanes and equipment. Educate guests on lane availability,
pricing, and any ongoing promotions. Respect. Assist guests in
selecting appropriate equipment, such as shoes. Process lane
reservations, walk-in requests, and lane assignments Handle cash
and electronic payments Answer customer inquiries via phone, email,
or in-person Maintain a clean and organized desk area Manage
equipment cleaning and organization (i.e., shoes) Removes chipped
and cracked bowling balls from racks as needed. Removes bowling
balls from ball return and returns to ball racks. Notifies Mechanic
or Pinsetter Technician promptly of any mechanical failures Promote
an atmosphere of teamwork by assisting co-workers. Use Courage to
communicates customer concerns and complaints to manager on duty.
Other duties as assigned. *This job description is not designed to
cover or contain a comprehensive listing of activities, duties, or
responsibilities that are required. Additionally, duties,
responsibilities, and activities may change, or new ones may be
assigned at any time as determined by the needs of Triple Shift
Entertainment, LLC. Requirements Previous customer service
experience. Excellence in interpersonal and communication skills
Familiar with cash handling and point-of-sales systems. Spirit.
Flexibility to work varying shifts, including evenings, weekends,
and holidays. Excellent time management and the ability to
prioritize tasks. Pay Range: $11.20- $14/hour 401k Information: You
will be eligible to begin contributing to a 401(k) on the first of
the month following your first 90 days of service and if you meet
the minimum hours criteria. The minimum criteria for employee
eligibility are 1) employees must be 21 years of age or older and
2) must work 250 hours in 90 days or an average of 1,000 hours in
one year. Triple Shift Entertainment will match qualified 401(k)
contributions as follows: $1 for $1 for the first 3% and $0.50 for
$1 on the next 2% on what employee contributes to their 401(k) and
you are considered fully vested immediately. Benefits: Please copy
and paste the links below into your browser to view information on
benefits offered to eligible employees- Employee Premiums link -
Benefit Premiums Benefits Guide 2026 link - Benefits Guide 2026
Keywords: Triple Shift Entertainment LLC, Plymouth , Front Desk Attendant, Hospitality & Tourism , Minneapolis, Minnesota
