Customer Partner, Strategic Markets Sales
Company: Benco Dental
Location: Minneapolis
Posted on: April 24, 2024
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Job Description:
Location: Minneapolis area, Minnesota
Customer Partner, Strategic Markets at Benco Dental
At Benco Dental, our company is our family, and we are looking for
a new addition to assist us in Driving Dentistry Forward. Please
review the description below carefully to ensure that this position
is the perfect match for you!
What's in it for YOU?
Excellent Compensation Packages
Medical, Dental and Vision Benefits Effective on Day 1
401k Package and Profit Sharing
Associate Discounts and Community Giveback Programs
College Tuition Savings Program
Caring Family Culture Toward all Associates
Certified as a FORTUNE Great Place to Work
Opportunities to join resource groups that promote Diversity,
Equity, and Inclusion
Position Summary:
The Customer Partner, Strategic Markets will be responsible for the
daily and long-term support of a specific customer to increase
customer profitability for both Benco and the customer. This
includes being the liaison between the customer and Benco's
internal support. This role will increase customer sales and
profitability by having a deep understanding and relationship with
the customer to understand their needs and inner workings to
provide the best solutions for the customer on an ongoing
basis.
Do These Responsibilities Interest YOU?
Establishes productive and professional relationships with key
personnel in assigned account(s) and within Benco.
Gains a deep understanding of customer account and works to
maximize the relationship and two-way profitability between the
customer and Benco.
Researches current and historical sales to find additional product
lines.
Suggests alternate product lines such as Benco Brands, to maximize
value to customer.
Thoroughly reviews back order reports and works with customer to
identify alternate products for short and long term.
Works with Benco's supply team to ensure we have adequate inventory
levels and to understand product availability.
Works with Benco's finance department to optimize the profitability
of the customer.
Works with the strategic markets operations team to identify
customer specific deals and to monitor dates to ensure accurate
customer pricing. Works with customer on any expiring deals to
identify a path forward and ensure accurate ongoing pricing with
proper notification and price changes.
Monitors manufacturer prices to Benco to identify where pricing has
increased by 3% or more, in which case the customer pricing may be
modified.
Proactively assesses customer needs; while bringing solutions and
solution based ideas to address customer needs.
Effectively communicates with all Benco personnel within Benco
Dentals' Strategic Markets.
Displays a high sense of urgency to customer's needs, and other
requested information.
Do YOU Meet These Requirements?
Four year college degree from an accredited institution, or
equivalent work experience.
Experience: 1-3 years experience in sales, finance, operations or
customer support role.
Prior dental experience and knowledge of special markets is
preferred.
PC proficient. Microsoft Excel and Word knowledge a must.
Ability to travel, as needed.
Who We Are: It's our Mission to Drive Dentistry Forward
Benco Dental, the largest privately owned, full-service dental
distributor in the United States, has remained in the family since
1930-a family that now includes our more than 30,000 customers and
over 1,400 associates in the 48 contiguous states.
We provide more supply and equipment options than any other
full-service distributor, an offering enhanced by a comprehensive
suite of services, including office design, equipment repair,
practice coaching, financing and project management, wealth
management and dental-specific technology solutions. These services
are supported by over 400 professionally trained sales
representatives and 300 factory-trained service technicians who
begin every task by asking "What does the customer want?"
If you enjoy working for a progressive company, who is committed to
diversity in our workforce, who values all customers and
associates, who also provides the opportunity for growth and
development- we encourage you to learn more about our Benco family.
We are looking for driven professionals who want to play a key role
in our future success, while making a positive impact within our
industry. Thank you for your interest in Benco Dental. We look
forward to hearing from you!
Keywords: Benco Dental, Plymouth , Customer Partner, Strategic Markets Sales, Sales , Minneapolis, Minnesota
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